Information we collect
We collect information you choose to provide when you contact us or request a quote. This may include your name, email address, telephone number, property or project details, and any other information you include in your message.
When you visit the site, we may also collect limited technical and usage information, such as your IP address, browser and device type, pages viewed, approximate location, referring website, and dates and times of visits. This information may be collected through cookies or similar technologies used for web analytics.
How we use information
We use information to:
- respond to questions, quote requests, and project inquiries;
- communicate with you about services you ask us about;
- understand how the website is used and improve its content, performance, and security;
- operate, maintain, and protect our business and website; and
- meet legal, accounting, and other reasonable business obligations.
We do not sell your personal information.
Forms and service providers
Our contact form is embedded from a third-party form service. Information you submit through the form may be processed and stored by that service on our behalf so that we can receive and respond to your inquiry. We may also use website hosting, analytics, email, security, and other technology providers. These providers may access information only as reasonably necessary to provide services to us and are expected to protect it appropriately.
Cookies and analytics
We may use cookies, pixels, logs, or similar technologies to remember preferences, understand traffic, measure site performance, and identify technical problems. Analytics information is generally used in aggregate or de-identified form. You can control cookies through your browser settings; disabling them may affect some website features.
If we add a specific analytics or advertising service that changes how information is collected or shared, we may update this policy and provide any notice or choices required by applicable law.
Disclosure and retention
We may disclose information to service providers, professional advisers, insurers, law enforcement, regulators, or other parties when reasonably necessary to provide services, protect rights and safety, complete a business transaction, or comply with law. We keep personal information only for as long as reasonably necessary for the purposes described in this policy, to resolve disputes, and to meet legal or business recordkeeping requirements.
Security and your choices
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No online transmission or storage system is completely secure. You may ask us to access, correct, or delete personal information we hold about you, subject to legal limits, or withdraw consent where applicable. To make a request, please contact us through our contact page.
Changes and contact
We may update this policy from time to time. The updated version will be posted on this page with a new effective date. If you have a privacy question or concern, please contact Lay Landscaping through our contact page.